Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at CTC Programs to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at CTC Programs.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

ITC Mission, Vision, and Values

Our mission, vision, and values guide everything that we do at each of our Integrated Treatment Centers, and we believe these statements truly align with the quality care we provide to every patient.

Our Mission

To our patients,

We will provide you with a clinically superior treatment experience in a comfortable, professional setting. Your care will be specifically designed to fit your schedule, thoroughly customized to meet your unique needs, and consistently delivered in the manner that will best address your immediate concerns while also preparing you for long-term success.

To referring professionals,

We will work in active partnership with you to provide maximum benefit to your patient and your practice. Our efficient referral process will get your patient into treatment with minimal disruption to you. With your patient’s permission, we will coordinate care and provide regular updates to ensure that we are fully aligned in terms of values, goals, and expectations.

To our employees,

We will maintain an exceptional environment that emphasizes beneficial collaboration, personal empowerment, and continued professional development. Working within a team of leading professionals, you will be challenged to realize your greatest potential, supported in your efforts to expand and enhance your capabilities, and inspired to provide world-class service.

Our Vision

The vision of the Integrated Treatment Centers is to set the standard for excellence in medication-assisted addiction treatment. We are focused on ensuring that all patients receive clinically superior care in a comfortable, office-like environment, with minimal disruption to their daily lives.

Each person who seeks treatment at an ITC can expect to receive personalized services, including the most effective medication and customized therapeutic support, provided with the utmost efficiency and discretion by a team of compassionate experts.

Our Values

The primary goal of the Integrated Treatment Centers is to foster an environment where patients will benefit from the values upon which we have built our services. The following values are incorporated into every aspect of the treatment we provide:

Respect for our patients, our colleagues, and the communities we serve

Integrity in the way we deliver services and build professional relationships

Accountability in every decision we make and every action we take

Excellence in the clinical care we provide

Reliability as a thought leader in our industry

This place saved my life. Yes it was hard and yes it took time, but you know it's all worth it if you want to change.

– Jen R.